Das Alpenhaus Kaprun

ex. Steigenberger Alpenhotel

Schlossstrasse 2, Kaprun, Austria, 5710show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Austria

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Overview

Set in the heart of Kaprun, the traditional Das Alpenhaus Kaprun Hotel provides modern rooms. Operating in Kaprun since 1992, this hotel features Chinese architecture and modern comforts.

The property lies within 11 km from Kitzsteinhorn. The venue is located within 10 minutes' walk from Kaprun center.

The hotel is situated near a museum, a church and a castle.

A local bus stop lies within 300 meters away. Due to its location 65 km from W. A. Mozart airport, fast access to the Das Alpenhaus Kaprun Hotel is provided.

Rooms

This property comprises 125 rooms featuring spacious junior suite, premium double room and luxury room with satellite TV, wireless internet, a dining area, a sitting area and direct dial telephone. Many rooms come with a wonderful view over the mountain. Room facilities also include a dishwasher and glassware for self-catering.

Eat & Drink

Breakfast is offered in the restaurant every morning. Guests will enjoy delicious meals at the 24-hour restaurant serving Austrian cuisine. The café bar serves coffee and tea. A shopping area features Paletti Apres Ski Pizza Bar and Zucchini Kaprun within 50 meters of the venue.

Services

Guests can make use of housekeeping, room service and shopping service as well as a beauty salon, a tour desk and a newspaper stand.

Relax

The property offers Turkish steam bath, manicure and massage, encouraging guests to unwind. Such fitness options as fitness classes, a gym and yoga classes are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 10 per day.

Year renovated:   2011.  Number of rooms:   125.

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Facilities
Wi-Fi
Parking

EUR 10 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Dining room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Canoeing
  • Ski school
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room features

  • Heating
  • In-room safe
  • Mini-bar
  • Dining room
  • Sitting area
  • Terrace
  • Wardrobe
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 6 yearsExtra bedFREEAll children7 - 14 yearsExtra bed50% of the room stayAll children15 - 17 yearsExtra bedThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Panoramabahn SchaufelbergPanoramabahn Schaufelberg700 ft
Lechnerberg IILechnerberg II1700 ft
Kaprun CastleKaprun Castle2700 ft
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Hilberger's BeislHilberger's Beisl400 ftWilhelm Fazokas Str. 12a
Zucchini KaprunZucchini Kaprun200 ftSchlossstrasse 5
Kitsch und BitterKitsch und Bitter200 ftWilhelm-Fazokas-Strasse 7b
Paletti Apres Ski Pizza BarPaletti Apres Ski Pizza Bar300 ftWilhelm-Fazokasstrasse 15b, 5710 Kaprun
Hotel Gasthof Mitteregger - Mitteregger`s StubnHotel Gasthof Mitteregger - Mitteregger`s Stubn400 ftSchlossstrasse 9
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Tauern Spa WorldTauern Spa World3700 ft
MaisiliftMaisilift1.2 mi
AlmbahnAlmbahn1.3 mi
MaiskogelbahnMaiskogelbahn1.3 mi
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Getting around
Airports
W. A. Mozart (SZG)37.7 mi
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Reviews
8.2
FabulousBased on  176  reviews

Rating by category:

8.3
Rooms
9.2
Service
8.0
Location
  • 9.2
    Superb

    great location, great room view, delecious breakfast, very clean, quiet, relaxing, the room size is good.

    some staff were unkind, no air condition, no house keeping no room service after 12 mid night, small beds.

  • 4.6
    Guest rating

    The location is excellent

    So many default services in other hotel, you have to pay for it in this hotel like parking, Internet wasnt for free and was expensive. One thing very strange: if you going to use the sawwna you have to be naked as instructed by hotel admin.

  • 9.2
    Superb

    I have to say I'm really happy with this hotel. The superior room was very nice, with beautiful view over the Alps. The bed was comfortable, The food was really good, the waiter was very proffesional. But something that amazed me was the pool and saunas. 3-4 different saunas, very nice looking.

    Extra fee for parking. The bathroom looked, like normal bathroom, not luxury at all.... They should invest some money into bathrooms, to even up with the rest of the hotel.

  • 10.0
    Exclusive

    Excellent helpful staff and very enjoyable spa area.

    Bar area lacking in local atmosphere

  • 10.0
    Exclusive

    The location and convenience to the mountain for skiing. The hotel is in very close walking distance to the Maisekogel ski lift and is a block from the bus stop to go to the glacier. There is a ski shop in the hotel and you can charge your rental to the hotel room and you can even buy lift tickets at the check-in desk. The breakfast was fantastic. Eggs made to order, champagne, coffee made to order. Our room was quiet and comfortable. Overall, a great place to relax and to have an easy and convenient ski/snowboard trip.

    These aren't really negatives because our experience was so good, but the parking at the hotel is 9 euro a night but if you didn't want to pay that we found parking every day across the street at the Maiskogel skiing area. The spa was very nice, the pool area was really loud with rowdy children and the "hot" tub was just lukewarm. After a day on the slopes I like a really hot jacuzzi but this was not at all. The spa area was pretty crowded and some young children were in there at one point which made me uncomfortable. The hotel room came with bathrobes but not slippers to wear to the spa.

  • 3.8
    Guest rating

    I saw only 3 receptionist in the hotel 2 of them were smiling and trying to help but they don't speak English well , and one of the staff treat me as I got the room for free , I'm paying here and I need good treatment , the hotel rules was weird , I remember they make me sign a paper and one off the rules they wrote * you have to pay 20 euro on extra wast and if any thing make the room carpet not clean you have to pay 400 euro I was upset cos this is the first time I rent a hotel and I see rules like this , I have been in many 5 stars hotels and they never say so.

  • 7.8
    Fabulous

    up market comfortable in centre of kaprun friendly staff

    no bath just shower power cut for over 1hr----no back up generator no coffee facilities in bedroom very expensive drinks

  • 7.0
    Very good

    Location

    The Ladie call Marie (front desk) already mention in other comments ,she is Really in a wrong place!!she is not polite , nether try !she tell Us that there aren't anything To do in that period , she was completily wrong!the place was Very Nice!the other guys in bar and reception in the night period are Very nice

  • 4.6
    Guest rating

    I liked the location , every thing we need is close to us , the back yard

    The rude and uncomforted reception ( especially the big fat lady ) i forgot her name , the very slow internet speed with high price money , the racist staff of the breakfast buffet ( we are arab ) , the high noise from the drunken people who sit near the hotel and no body from the hotel talked to them . I will not recommend this hotel to any one and will not stay there again .

  • 10.0
    Exclusive

    Staff are very good and so frindly . Also hoyel was safty , clean and very comfortable

    I like every thing in thies hotle

  • 7.8
    Fabulous

    Its location, the staff is very friendly and trying to accommodate all of the wishes a guest might have. Excellent breakfast and a very nice spa area.

    A four star hotel should have complementary internet connection, bathrooms should be equipped with all cosmetic accessories including body lotion, etc. Also there is a huge difference between the original rooms and those that have been recently remodeled.

  • 10.0
    Exclusive

    Very relaxed atmosphere. Very clean. Staff were all very good, most especially the all restaurant staff who were professional, friendly and very personable. The hotel is well appointed and our rooms were very comfortable and bright. Bathroom facilities excellent and clean. Good central location.

    No negatives at all, except that it would be good to expand the bar snack and room service menus, which are a bit limited.

  • 9.2
    Superb

    I liked its location, its spa facilities, the service.

    The hotel could finish up the ongoing renovation of its rooms. The remodeled ones are beautiful, while the original ones seem outdated compared to the new ones.

  • 9.2
    Superb

    Cleanliness of the hotel was excellent and we enjoy of it very much. Location is also excellent because of nearest ski hills are better then they are in Sell Am See.

    We do not like a buffet dinner late in evening. we would like to get some more light food. It was not available at all. Also the price of buffet was very high, fish puffet start from 55 €/person???

  • 7.8
    Fabulous

    Hotel is located in Kaprun city center and you can walk to ski lifts, restorans or supermarket. View from room (balcony) is very nice.

    There is no available information on hotel reception about excursions and what whould be interesting to visit in that part of Austria.

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Highlights
8
FabulousBased on  176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Austria

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 6 yearsExtra bedFREEAll children7 - 14 yearsExtra bed50% of the room stayAll children15 - 17 yearsExtra bedThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
W. A. Mozart (SZG)37.7 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
Cities nearby
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